The moving history of our hotel writes a piece of South Tyrolean hotel history. Thus, it also influences tourism, architectural and art history, creating a successful combination of tradition and innovation. The Hotel Lago di Braies is a one-of-a-kind cultural hotel.


In its more than 120 years of history, the property has always been owned by the family. Despite several generational changes and numerous renovations, there are hardly any gaps in design quality.


The management of the hotel is the responsibility of Dr. Caroline M. Heiss. Her story began in 1995 as partner at her mother Heidi Heiss´ side, before she later took over the management of the establishment on her own. Like her mother, she found her purpose in her life on Lago di Braies and gave up a successful career abroad. As a member of a highly respected South Tyrolean hotel dynasty, she has acceded a valuable legacy with her partner Jens Kappel and regards the preservation of tradition as her responsibility and duty.